Policies and Fees

Policies for Therwil and Riehen locations

Valid from April 2022

 

Absences.  Notify your teacher or send email: info@aheadwithenglish.com if student will miss a class.   

 

Billing.  Ahead With English classes are billed in two bi-annual installments or in blocks of classes, if agreed.

 

Please make payment as stated on invoice.  All invoices must be paid by the family receiving the service.  Reimbursement from healthcare providers and / or employers must be sought by the family.   If payment is not received in a timely manner, we reserve the right to charge late-payment penalties: CHF 25 for first reminder, CHF 50 for second reminder and CHF 100 for third reminder. Thereafter, bill will be sent to a collection agency.  

We regret that missed sessions cannot be reimbursed except in the case of long-term illness, accident or a move away from the Basel area.  A doctor’s note is required in the event of an accident or prolonged illness.

If private lesson or Speech Therapy session is missed and notice is given at least 1 full day prior to class or session, Ahead With English will attempt to re-schedule the missed lesson or session. 

 

Cancellation.  When a student is registered for group lessons at Ahead With English, it is assumed that they will return the following semester or for the following block of lessons. A student must withdraw in writing at least 1 month before the end of a semester. A student may withdraw after a semester has begun and the fees pro-rated if the student suffers an accident or a prolonged illness, or if family moves away from the area. 

If we do not receive timely notice of a pupil’s withdrawal, we regret that we must charge you the equivalent of 4 weeks of lesson in lieu of notice.

 

Ahead With English reserves the right to exclude students from Ahead With English classes and activities if their behavior is deemed dangerous to themselves or to others. 

 

Fees.

 

 

 

 

 

 

 

 

 

 

Registration Fee. A one-time non-refundable registration fee of CHF 30 will be charged for all new and re- registering students and for all students in our speech therapy program.

Discount. BCT members receive a 5% discount for pre-school as long as they are active BCT memebers.

                       

Drop-Off and Pick-Up for Children.   Please drop off your child(ren) a few minutes before class is due to begin and pick them up on time.  For safety reasons, please do not park in front of the building when dropping off and picking up.  Please use designated parking areas and walk your child to class.

 

Please note: If you wish to speak to a teacher, we prefer you come after class.  You are always welcome.

                                                                                              

Educational goals.  We aim to develop the skills needed to use the English language correctly and competently.  Our courses range from “hands on” activities for the early years to advanced units of work requiring fluent reading and accurate writing ability in the older classes and for adults.  Our structured program enables both native and non-native English learners to become confident in their use and understanding of English. 

 

Insurance.  Each student is required to have their own health and accident insurance.  Ahead With English is not liable for any injuries incurred by students while participating in Ahead With English classes and activities.  Students are responsible for any property damage they cause while at Ahead With English.

 

Personal belongings.  Please label personal belongings.  Ahead With English cannot be responsible for any personal items left behind.

 

Privacy of Information. Ahead With English uses your Personal Information only for the professional delivery of high quality classes.  We may use it to contact you with newsletters and information we deem useful.

 

Progress Reports for Children.  A progress report for each child enrolled at the end of the academic year will be issued at the end of each academic year.  Teachers, however, are willing to discuss your child’s progress with you by appointment at any time during the year.

 

Safety and Well-being. The safety and well-being of all students is a top priority.  It is important we have updated emergency contact information for all. We also need to be given information about any health issues a student may have.  We are not responsible for students outside of their class times.  Parents allowing children to travel to and from class on their own do so at their own risk.

 

Schedule for the Academic Year.  Classes for children follow the Baselland holiday schedule with one exception. In August, our classes begin one week after school in Baselland begins.  For a current schedule, please go to our website or to the official Baselland school holiday website: http://www.baselland.ch/ferien.  Classes for adults are as published.

 

Sick Children.  Please do not bring sick children to Ahead With English, even though they may “really” want to come.  Please be considerate of our teachers and others in the class.  General guidelines:  keep your child at home if they feel unwell and/or have had fever, diarrhea or vomiting in the previous 24 hours.

 

Slippers for Children. We request that all children who attend pre-school bring a pair of indoor shoes to wear.

We request that all other children bring indoor shoes to wear in class during the winter months.

 

Snacks for Children.  All children who attend the pre-school program are requested to bring a healthy snack for snack time.  Children who attend 1.5 and 2 hour lessons are welcome to bring a snack. Children who attend 1 hour lessons do not need a snack.

 

Your comments.  We are always interested in what you have to say.  Please share your ideas, suggestions, questions and comments with us.  Write to us at info@aheadwithenglish.com.